Order & Delivery Information
ORDER INFORMATION:
Open: 8:00 am - 5:00 pm (Mon-Fri) and 8:00am - 12:00pm on Sat (except National Holiday).
Contact Us: 061 881 880, 015 333 756.
Telegram, WhatsApp: 061 881 880.
When receiving an online order from our site or app, we will re-confirm the order by Phone call or message before processing the order.
We require an address detail, including House number, Street number, District, Commune, Phone number, and Google map in order to arrange delivery service.
Please Note Our frozen meats cannot be exactly the same weight as your order. Therefore, we will re-confirm the meat’s weight before processing the payment.
DELIVERY TIMING:
Any orders create before 3:30pm will be delivered the same day in Phnom Penh zone. After 3:30pm, will be delivered in the next working day.
Delivery period: May be fast or take longer time depending on order quantity, area, weather, traffic conditions, etc.).
DELIVERY FEE:
- Minimum Order $20 : Delivery fee depending on customer location
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Orders value between $30 - $79 : Free $2 delivery fee in Phnom Penh Zone
- Orders value between $80 - $120 : Free $3-$4 delivery fee in Phnom Penh Zone
- Order value above $120 : Free delivery fee in Phnom Penh Zone
- For 25 province, we charge 6$ up depending on customer's ordering quantity and product type for delivery and packing.
PAYMENT INFORMATION:
- All the orders must be pre-payment through bank transfer. Payment must be paid in USD.